Privacy Policy

Welcome to PlayDrops ("we," "our," or "us"). We are committed to protecting and respecting your personal privacy. This Privacy Policy explains how our mobile application and website (https://playdrops.app) collect, use, disclose, and safeguard your personal information when you use our services.

1. Information We Collect

When you use PlayDrops, we may collect information about you in the following ways:

• Account Identifiers: Anonymous user identifiers generated via Firebase Authentication. If you choose to redeem rewards, we collect your verified payout email address (e.g., PayPal email or gift card delivery address).
• Device Information & Identifiers: We collect hardware model, operating system version, unique device identifiers (including Google Advertising ID / Android AD_ID), network state, and IP address for anti-fraud and reward attribution purposes.
• In-App Activity & Gameplay Data: Reflex game times, live drop participation timestamps, sweepstakes ticket balances, and completed partner mission events.

2. Third-Party SDKs and Services

PlayDrops integrates verified third-party partners to power game offers, analytics, and advertising. These partners may process your device identifiers according to their own privacy policies:

• Google Firebase (Auth, Firestore, Cloud Functions, Cloud Messaging): Provides cloud backend, authentication, security validation, and push notifications.
• AppLovin MAX: Serves non-intrusive rewarded advertisements that fund community prize drops.
• AdGem (Offer API): Delivers rewarded mobile gaming quests and CPA/CPE milestones.
• ayeT-Studios (SDK v2): Delivers rewarded offers and survey opportunities.

3. How We Use Your Information

We use the collected information for the following specific purposes:

• To track and credit your earned rewards, cash pot splits, and sweepstakes tickets.
• To process instant reward disbursements to your chosen payment method (e.g., PayPal, gift cards).
• To detect, prevent, and mitigate fraud, automated bots, multi-accounting, and policy violations.
• To send you real-time push notifications when a Live Cash Drop is scheduled or begins.

4. Data Retention and Deletion Rights (GDPR & CCPA)

We retain your data only for as long as necessary to provide the PlayDrops services and meet our legal and financial accounting requirements.

Under applicable laws (including GDPR and CCPA), you have the right to request access to, correction of, or permanent deletion of your personal data. You may request full account deletion at any time by contacting our privacy officer at support@playdrops.app. Upon receiving your verified request, all associated identifiers and balances will be permanently expunged within 30 days.

5. Children's Privacy

PlayDrops does not knowingly collect or solicit personal information from individuals under the age of 18 (or the age of majority in your jurisdiction). If you are under 18, you may not use or register for PlayDrops. If we learn we have collected personal data from a minor, we will promptly delete that information.

6. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at:
Email: support@playdrops.app
Website: https://playdrops.app